Public Outreach and Communications Coordinator
Posting date: April 9, 2019
Closing date: 5:00 PM on May 9, 2019
Competitive hourly wage based on experience
Complete benefits package available
Essential Responsibilities: The principal duties and responsibilities listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. Duties and responsibilities are also subject to change by the employer as the needs of the employer and requirements of the job change.
Essential responsibilities for the Public Outreach and Communications Coordinator may include, but are not limited to, the following:
- Design and implement the Port’s communication strategies, platforms, and materials to promote the Port’s initiatives
- Write, edit, and design publications, newsletters, presentations and handout
- Create content and maintain the Port’s website
- Create style guides and templates to support the Port’s communications
- Generate visual content by using images, photography, video, and graphic design
- Develop and recommend external communications, managing effective communication with the media and public
- Write press releases and distribute media calls to appropriate staff members
- Coordinate events with elected officials, constituents and other stakeholders
- Implement content management systems in a multi-contributor environment using dynamic database-driven websites and applications for research and results
- Assist in reporting requirements for state and federal agencies
- Actively support the Port’s mission and vision and demonstrate values consistently
- Perform general receptionist secretarial and office administrative duties as needed
- Answer incoming telephone calls and record and deliver messages
- Greet visitors and direct them appropriately
- Assist in the development and distribution of educational and outreach materials and activities
- Work effectively as a team player with all Port employees
- Flexibility to attend meetings outside of normal business hours as needed
- Other duties as assigned
- Education: Minimum of high school diploma or GED, supplemented by courses and/or work experience in business and marketing involving website content management, public relations and communications.
- Experience: Increasing responsibility in areas related to communications and public outreach, web management and content creation, customer service and small office functions utilizing computers and current technology. Strong writing skills and journalism experience desired.
- Computer skills: Primary skill set includes strong verbal and written communication in the English language; creative ability to develop and construct content for media distribution regarding outreach and education; knowledge of application of proper customer service practices; knowledge and ability to utilize current technology to successfully perform requested duties.
- Analytical skills: Able to gather relevant data from appropriate sources; identify all relevant factors or restrictions; apply logical reasoning to determine relationship of variables; develop results-oriented conclusions; test assumptions, observe results, and incorporate revisions or corrections.
- Communication skills: College level written and verbal communications skills. Must be able to communicate effectively up, down, and across the entire organization clearly and succinctly in a variety of styles to get messages across that have the desired effect. Must have the ability to develop and prepare formal presentations for a variety of settings. (i.e.: one-on-one, small or large groups). Excellent social skills for effective interaction with groups and individuals, including elected officials, officials of various government agencies and other opinion and decision makers. Skilled at developing key messaging and talking points. Demonstrated proofreading and editing skills.
- Organization skills: Able to prioritize and organize numerous tasks and complete them under time constraints. Must have the capacity to balance both short- and long-term issues effectively and handle many simultaneous and often conflicting and changing priorities with limited resources and strong project management skills. Must be detail oriented, work with initiative, work with minimum supervision, and successfully complete work tasks with quality, timeliness and accuracy given frequent interruptions.
- Problem solving skills: Logically think through and solve problems involving several variables. Able to independently investigate and research issues and remain objective in gathering information and investigating issues. Willingness to learn and understand port related activities regarding industry, economic development and business impacts in local, regional and national context.
- Integrity: Firmly adheres to the mission and corporate values of the Port of Lewiston in handling organization proprietary and confidential information, exhibits honesty, discretion and sound judgment. Maintain confidentiality of information and records.
- Flexibility: Is open to changing situations and opportunities and is able and willing to exhibit support despite personal reservation. Is available and willing to work required hours to ensure work is delivered on time.
- Independence: Is able and willing to take actions and achieve desired results with minimal supervision.
- Tolerance for Stress: Is able to rebound quickly from frustrations and unpleasantness; keeps composure and adjusts quickly to changing priorities.
- Initiative: Show willingness and aptitude to use own discretion in finding solutions to problems or presenting options and ideas to enhance current processes or procedures; handles situations promptly.
Additional Requirements: Physical ability to sit, stand, and bend for extended periods throughout the work day; talk, hear, walk, push/pull, stoop, kneel and reach on a regular basis. Repetitive hand motions on a frequent basis including fingering, grasping and handling. Ability to read handwritten and typed documents on paper and/or on computer screens. Ability to lift or carry objects weighing up to 30 lbs. and drive on an as needed basis. Work is performed in an office environment and at various outdoor locations where adverse weather conditions, uneven ground, exposure to moving machinery and moderate to loud noise is common. Able to work in a small, multiple person office with continual task variety, frequent interaction with the public, agency representatives and elected officials.
The physical and mental requirements described above are representative of the physical and mental capabilities that must be met by an employee to perform the essential functions of this job. The ability for limited travel on a local and regional level is a requirement for this position. Adherence to port polices as stated in the Employee Manual.